General Rules & Regulations Unit 13
1. General
1.1 Applicability
These rules and regulations apply to all visitors of Unit 13 and cover the entire premises, including all activities, attractions, and facilities.
1.2 Admission and identification
Unit 13 reserves the right to refuse or revoke access to the premises if deemed necessary for safety, order, or the proper conduct of activities.
1.3 Supervision of minors
Parents and/or guardians are fully responsible for supervising minors at all times. Unit 13 does not accept responsibility for supervising minors outside of guided activities.
1.4 Pets
Pets are not allowed.
1.5 Parking
Unit 13 provides on-site parking. Parking is at your own risk. Unit 13 is not liable for damage to or theft from vehicles. General traffic rules apply on the premises.
1.6 Prohibited items
It is not permitted to bring weapons, sharp objects, or other dangerous items onto the premises. Unit 13 reserves the right to carry out inspections.
2. Conduct and safety
2.1 General conduct
Visitors must behave respectfully towards other guests, staff, and the environment. Any behavior that disrupts safety, the experience, or the flow of activities is not permitted.
2.2 Safety
Running, climbing on decorations, installations, or structures, or engaging in any unsafe behavior outside designated activity areas is not allowed.
2.3 Staff instructions
Instructions given by staff must be followed immediately and without discussion. Staff have the final say in all matters regarding safety and the conduct of activities.
2.4 Violence and criminal offenses
Physical and/or verbal violence is strictly prohibited. In the event of criminal offenses, the police will be notified.
2.5 Alcohol and drugs
The use of soft or hard drugs is strictly prohibited. Visitors under the influence may be refused entry or removed from the premises without refund.
2.6 Smoking
Smoking is only permitted in designated areas.
2.7 Cleanliness and hygiene
Visitors must keep the premises clean and dispose of waste in designated bins.
3. Use of facilities
3.1 General use
Visitors must handle all facilities, attractions, and property of Unit 13 with care.
3.2 Damage and vandalism
It is prohibited to intentionally or negligently damage property. Any damage will be charged to the responsible party.
3.3 Equipment and attractions
Equipment, games, and attractions must not be used improperly. If in doubt, always consult a staff member.
3.4 Misuse of facilities
Deliberately disrupting activities, sabotaging games, or misusing systems is not allowed and may result in removal from the premises.
3.5 Food and drinks
Bringing your own food and drinks is not permitted. Food and beverages are available on-site.
4. Health and incidents
4.1 Accidents
In case of an accident, a staff member must be informed immediately. Activities may be paused if necessary.
4.2 Own risk
Entering the premises and participating in activities is at your own risk. For more information, please refer to our general terms and conditions.
4.3 Technical issues and force majeure
Unit 13 is not liable for interruptions of activities due to technical failures or force majeure. Where possible, a suitable solution will be provided.
5. Other
5.1 Image recordings
Taking photos and videos for personal use is permitted, provided other visitors are not recorded without consent. Unit 13 may create visual material for promotional purposes.
5.2 Commercial activities
Commercial activities such as selling, promotion, or advertising are not permitted without prior permission from Unit 13.
5.3 Violations
Violations of these rules may result in a warning or removal from the premises without refund.
5.4 Order and safety
Unit 13 reserves the right to immediately remove visitors from the premises in case of inappropriate behavior, dangerous situations, or failure to follow instructions.
5.5 Changes
Unit 13 reserves the right to amend these rules and regulations at any time.
5.6 Activity-specific rules
Additional rules may apply per attraction or activity. These will be communicated in advance and must be followed at all times.
Final note
We hope you have a safe and enjoyable time at Unit 13. If you have any questions, please contact our staff.