General Terms and Conditions

Unit 13 – General Terms and Conditions

Article 1. Application of  conditions
These conditions apply to every single offer and agreement between Unit 13 Outdoor Adventures BV (hereinafter “Unit 13”) and a client, insofar as the parties do not deviate from these conditions explicitly and in writing. The present terms and conditions also apply to all agreements with Unit 13 for the execution of which third parties must be involved.

Article 2. Qoutation
All Unit 13 qoutations are valid for 14 days, unless otherwise indicated. The prices in the qoutation include VAT unless stated otherwise. A quotation does not equal a reservation.

Article 3. Implementation of the agreement
Unit 13 will execute an agreement to the best of its knowledge and ability, and according to the requirements of good workmanship, based on the state of the art at that time. If and insofar a proper execution of the agreement requires this, Unit 13 has the right to have certain activities performed by third parties. Unit 13 is not liable for damage of any nature whatsoever, if and only if Unit 13 has assumed incorrect and/or incomplete data or information provided by the client.

Article 4. Defects; complaint periods
Service complaints must be reported by the client through writing to Unit 13 within 8 days after discovery, but no later than 14 days after the return of the arrangement concerned. If a complaint is justified, Unit 13 will make every effort to solve it as best they can.

Article 5. Payment
5.1 Payment must be made within 14 days from the invoice date, in a manner to be indicated by Unit 13. After the expiry of 14 days, the client is in default; From the moment of default, the client owes interest of 1% per month on the amount due, unless the statutory interest is higher, in which case the statutory interest applies. In the event of liquidation, bankruptcy, or suspension of payment of the client, the claims of Unit 13 and the obligations of the client towards Unit13 will be immediately due and payable. Payments made by the client always serve to settle in the first place all interest and costs owed, in the second place of due and payable invoices that have been outstanding the longest, even if the client states that the payment relates to a later invoice. If Unit 13 has good reasons to fear that the client will not meet its obligations, Unit 13 (part of Unit 13 Enterprises) is to require assurance for the fulfillment of those obligations from the client within seven days after a request from Unit 13 to that effect.
5.2 If you pay for your arrangement online you always have the best price, and the price is also fixed.
Do you not pay online but at the cash register? Then there are additional costs that we charge: ticket price (at the time of purchase) + administration costs. These costs are stated in the details when booking.

Article 6. Discounts/offers
Discounts or offers based on a predetermined number of persons what is communicated by Unit 13, will lapse if it appears that fewer persons are coming than initially communicated. Unit 13 will then charge the regular price.

Article 7. Lack of obligations
If the client is in default or with the fulfilment of one or more of its obligations, all reasonable costs incurred in obtaining a settlement out of court will be borne by the client.

Article 8. Licenses
The participant must be aware of all requirements and permits to practice airsoft sports, if applicable. Belgian Players only need their Unit 13 ticket (referring to article 17E regulations on weapons and ammunition, what is asking for a written invitation). For more information, you can always contact us

Article 9. Destruction, loss, damage
The grounds and playing fields may not be deliberately or culpably damaged or destroyed. If this does happen, you must notify Unit 13 immediately. In the case of deliberate or culpable damage, destruction, or wanton behavior, the costs will be recovered from the perpetrator and/or responsible party. Damage, destruction and/or malfunction of a rental kit, which is due to recklessness, negligence, culpable fault, or intent, will be recovered  from the player.

Article 10. Reservation Private Event
Reservations can be cancelled without charge up to two weeks before the reservation date. If the cancellation takes place within the set period of two weeks, 50% of the total amount will be charged. If cancelled 1 week before the event, we will charge the full total amount. If catering options have been reserved, we will charge them at all times.

Article 10.1 Reservation for open events/arrangements
Cancellation of reservation(s) for open events/arrangements, a refund of money is not possible.

Article 11. Course of the event
During the entire event, Unit 13 Marshalls present can always be called upon in case of problems, disputes, or discussions. They guarantee a smooth running of the game and the safety of everyone. Their instructions must be followed at all times. During the event, it is not allowed to go back to the parking lot or to leave the park!

Article 12 Beverage and food
It is not allowed to bring food and drinks to a Unit 13 event. The organization provides the opportunity to purchase drinks, sweets, or a hot meal on-site at market prices.

Article 13. Criminal offenses
If a criminal offense is committed during a Unit 13 event, we are bound to report this to the police.

Article 14. Alcohol & drugs
Handling and using airsoft replicas & laser guns is not compatible with soft or hard drugs. Therefore, the use of soft or hard drugs, before, during, or after the event is strictly forbidden. Alcoholic drinks are allowed, provided in moderation, but not during or shortly before the game. Participants can be refused by Unit 13 at any time on the grounds or suspicion of alcohol use or drug intoxication. A participant found in such a condition by Unit 13 will be immediately banned from further participation without being entitled to a refund of any monies paid. The local police can be notified.

Article 15. Transport of Airsoft replicas
Your replica may not be transported visible and ready for use by law. We advise you to transport your replica in a closed case. Keep the BBs and magazine separate from your replica during transport. Your replica may only be unpacked within the safety zone!

Article 16. Real weapons/alarm gun
It is prohibited to have real firearms or weapons (knives, daggers, bayonets, etc.) with you during the event. Imitation knives are allowed, provided they are not sharp.

Article 17. General Airsoft operations
Your replicas should only be made ready for use in the relevant areas of Unit 13. Your replicas must therefore be transported from the car park to the safety zone in a weapon bag or weapon case, according to the Unit 13 regulations. It is also not allowed to arrive in full camouflage clothing. Only camouflage pants, with otherwise “civilian” clothing, is allowed.

Article 18. Extreme Ideologies
Badges, flags, logos, or clothing referring to a prohibited and/or extremist group are not allowed at the events of Unit 13. If you would like to know more about this, please contact us via

Article 19. Liability
If Unit 13 is liable, then that liability is limited as follows: The liability of Unit 13 is limited to one time the invoice value of the order, at least that part of the order to which the liability relates. Unit 13 is never liable for consequential damage.

Article 20. Force majeure
In these general terms and conditions, force majeure is understood to mean, in addition to what is included in the law and jurisprudence, all external causes, foreseen or not foreseen, on which Unit 13 cannot exert influence, but as a result of which Unit 13 is unable to come. During force majeure, the obligations of Unit 13 are suspended. If the period in which the force majeure fulfilment of the obligations by Unit 13 is not possible, lasts longer than 3 months, both parties are authorized to dissolve the agreement without there being an obligation to pay compensation in that case. If Unit 13 has already partially fulfilled its obligations upon the commencement of the force majeure, or can only partially fulfill its obligations, it is entitled to invoice the already performed or executable part separately and the client is obliged to pay this invoice as if it concerned a separate contract. However, this does not apply if the already performed or executable part has no independent value.

Article 21. Dispute resolution
With regard to disputes about agreements concluded with Unit 13, only the competent court in the place of establishment of Unit 13 is competent to decide, unless the jurisdiction of the Subdistrict Court of the domicile of the other party is mandatory, or unless Unit 13 chooses the dispute to be brought to the competent court according to the law.

Article 22. Applicable law
Dutch law is applicable to every agreement between Unit 13 and the client.

Article 23. Commerce by third parties
It is expressly prohibited to trade at Unit 13 events without the consent of Unit 13. Sales of BBs and/or accessories, soft drinks, rental of replicas, (individual) article sales, and/or advertising is not allowed. Violation of this prohibition may result in immediate removal from the event without refund of monies paid.

Article 24. Amendments to the Unit 13 conditions
The most recently filed version or the version that applied at the time of the conclusion of the present assignment is always applicable.

Article 25. Sport or arrangement
The activities of Unit 13 are adventure sports events. You are aware that these activities pose an increased risk to you and your fellow participants. We also use Special Effects, in particular smoke, sound, and light effects.

  • You do the sport you are going to do at your own risk
  • You must cancel if you are unable to participate in this activity due to physical or psychological problems.
  • You must have a personal liability insurance. Self-employed persons must have taken out their disability insurance.
  • You do not have any general injuries and/or disabilities (neck, back, or knee complaints, heart complaints, respiratory complaints, pregnancy, etc.) that could endanger your health by participating in our activities.
    You are expected to determine whether you consider yourself physically able to participate in this event. Our staff may refuse you at any time, based on their judgment, in order to preserve your and our safety.
    You must notify us if you have physical or psychological complaints that may arise during the event (for example Asthma, epilepsy, sugar deficiency, etc.). Unit 13 is not liable for failure to prepare for the event.

Article 26. Accident / First Aid
First aid is always available at both open- and private events. The organization must be notified immediately of an accident. If necessary, the game will be stopped and everyone should wait in the respawn or safety zone. Always bring your health insurance card with you to Unit 13 events.
If you are not adequately insured, your participation is at your own risk, and Unit 13 is not responsible for any consequences

Article 27. Information personal data / Privacy statement

27.1 Unit 13 pays a lot of attention to the information that is provided. However, it is possible that typing errors or otherwise deviating information is provided. We accept no liability for such errors. All information is therefore subject to printing and typing errors.
27.2 Unit 13 is allowed to process personal data about you, because you use the services of Unit 13, and/or because you provide this to Unit 13 when you fill in a contact form on the website. Unit 13 can process the following personal data:

  • Your first and last name
  • Your address details
  • Your phone number
  • Your email address
  • Your IP address
  • Your permits / identification

27.3 Unit 13 processes your personal data in order to be able to contact you via telephone if you request this, and/or to be able to contact you in writing (by e-mail and/or by post) if you cannot be reached by telephone.
In addition, Unit 13 can use your personal data in the context of the performance of an agreement concluded with you.
27.4 Unit 13 does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. In accordance with WWM, WWM registrations are kept for a maximum of 7 years.
27.5 Unit 13 will only provide your personal data to third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation.
27.6 General visitor data is kept on the website of Unit 13, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. Unit 13 uses this information to improve the functioning of the website. These data are anonymized as much as possible and are not provided to third parties.
27.7 You have the right to view, correct, or delete your personal data. You can send us a request for access, correction, or deletion. Unit 13 will respond to your request as soon as possible but within four weeks.
27.8 Unit 13 takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The Unit 13 website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.
27.9 Consumer agrees to the possible provision of his / her data to:
Kiyoh (Review system)
MailCampaigns (Newsletter)
Tripadvisor (Sales)
Briq (Tickets)
Buckaroo (Payment system)
Stripe (Payment system)

Article 28. Gift and Discount Coupons (Coupons)
28.1 A Voucher or its residual value cannot be exchanged for cash.
28.2 After the expiry date, the voucher can no longer be returned (1 year), unless otherwise indicated.
28.3 If the value of the product is more than the voucher, you must pay the difference.
28.4 In a transaction where a voucher is used, a voucher is always issued when a product is revoked.
28.5 A maximum of 1 voucher can be used per transaction.
28.6 It is not permitted to change, falsify, undermine, or otherwise affect the voucher or its operation.
28.7 any attempt at fraud or other unauthorized actions will be recorded and will result in its use being denied.
28.8 The Unit 13 Events voucher can only be used with Unit 13 arrangements/events. The Unit 13 shop voucher can only be used in the Unit 13 Shop. (No Repairs and Catering)
28.9 With online discounts on tickets (such as Social Deal, Wowdeal, etc.) there is no possibility of compensation for sudden changes.

Article 29 – Planning & Location
UNIT 13 reserves the right to merge groups, move to other playing fields, or (in the worst case) cancel groups for the benefit of the game, quality and safety.
You will be notified of this if reasonably possible.

Article 30 – Introducer
At Unit 13 Outdoor Adventures it is not possible to play as an “introducer”. You must meet “Article 8. Licenses” or rent a rentalkit, to participate in a Unit 13 Outdoor Adventures event.

Article 33 – Identity of the entrepreneur
33.1 Name Entrepreneur: Unit 13 outdoor adventures B.V. (part of Unit13-Enterprises)
COC: 62036831
VAT number: NL85.460.404.B01

Article 31 – Photos & Videos
31.1 Visitors give permission to be filmed/photographed during events by Unit 13 staff. These images may be published/edited for advertising purposes to be used in any form.
If the customer does not wish this, you can report this in the note when placing the reservation or by emailing us beforehand.
31.2 Does the customer want to take pictures or film? Then the customer must request permission by e-mail. This by emailing our customer service.

When a marshall finds that you are in violation of any of the above rules, he will flag your entry bracelet. You must leave the playground at two markings. We reserve the right to immediately remove you from the site in case of serious violations, such as physical conflicts. Immediate removal will also follow if you (have) used alcoholic beverages or narcotics shortly before or during the event. This in connection with your and our safety.

UNIT 13 reserves the right to change these rules retroactively without notice.

We hope you will have a good time at UNIT 13. If you have any questions about this disclaimer, you can always email or call us.

We look forward to seeing you!

Adjusted 09-06-2022